FAQs
What is your return policy?
We're happy to accept returns of unworn items in their original condition (unwashed, tags attached, like they were packing for you) within 15 days (US and Canada) of your order's ship date. Underwear (tops and bottoms), and items like scarves, head wear marked as Final Sale cannot be returned or exchanged.
Please note: Shipping costs are non-refundable upon return for all countries, including the United States. Duties and taxes are refundable upon return.
For order issues such as damaged, defective, or wrong items, please contact us here.
When will I get my order?
Standard Shipping Guide:
Once your order has shipped, delivery times vary depending on your location.
Please note that shipping times may take longer than normal due to carrier delays and as a result, we cannot guarantee an exact arrival date. For the most accurate information on when your package will arrive, please reference your tracking link once the order has shipped.
What size am I?
Our products fit true to size, but you can find item-specific sizing info on each product page (just click “Size Guide”). If you have any specific questions, please feel free to reach out and we will do our best to find the right fit for you!
Is your packaging eco-friendly?
We put our best effort forward to ensure our packaging is minimal and eco-friendly! your purchase is wrapped and placed in a recyclable bag.
How much does shipping cost?
Shipping costs vary depending on the country. Shipping costs are in USD or the equivalent amount in your selected currency.
Please note: We are not responsible for orders shipped to a third-party forwarding service. Contact the third-party shipper for any shipping-related issues concerning an order shipped to a forwarding address, including lost shipments or questions regarding tracking.
We're happy to accept returns of unworn items in their original condition (unwashed, tags attached, like they were packing for you) within 15 days (US and Canada) of your order's ship date. Underwear (tops and bottoms), and items like scarves, head wear marked as Final Sale cannot be returned or exchanged.
Please note: Shipping costs are non-refundable upon return for all countries, including the United States. Duties and taxes are refundable upon return.
For order issues such as damaged, defective, or wrong items, please contact us here.
When will I get my order?
Standard Shipping Guide:
Once your order has shipped, delivery times vary depending on your location.
Please note that shipping times may take longer than normal due to carrier delays and as a result, we cannot guarantee an exact arrival date. For the most accurate information on when your package will arrive, please reference your tracking link once the order has shipped.
What size am I?
Our products fit true to size, but you can find item-specific sizing info on each product page (just click “Size Guide”). If you have any specific questions, please feel free to reach out and we will do our best to find the right fit for you!
Is your packaging eco-friendly?
We put our best effort forward to ensure our packaging is minimal and eco-friendly! your purchase is wrapped and placed in a recyclable bag.
How much does shipping cost?
Shipping costs vary depending on the country. Shipping costs are in USD or the equivalent amount in your selected currency.
Please note: We are not responsible for orders shipped to a third-party forwarding service. Contact the third-party shipper for any shipping-related issues concerning an order shipped to a forwarding address, including lost shipments or questions regarding tracking.